Paws & Relax


Paws & Relax

Paws & Relax

Happy dogs, happy parents, happy life – all force free and positive

Our goal is to create the most exciting, positive and safe time for our doggie clients while providing their parents peace of mind knowing that they are in the hands of a professional, trusted, caring team while participating in any of our services.

Paws and Relax is best known for the love, dedication and high quality of service that our team provides. We are your partners in pet parenting and look forward to working with you to care, nurture and educate your fur-child.

***NEW CUSTOMERS***
Welcome! Please make sure you detail the type of style you are after, and if possible bring reference photo's on you first day with us.
Style Grooms for Westies, Cocker spaniels, and Poodles should be booked with Julie and Jess only.


***TERMS AND CONDITIONS***
- Paws and Relax require at least 48 hours notice should you need to reschedule or cancel an appointment, this must be done in writing by text, email or via the link provided in booking confirmation.
- All deposits are NON REFUNDABLE but at company's discretion may be transferred to a future booking.
- No Show without contact will mean the full fee of the groom will be invoiced directly to you.
- No Show without contact customers will not be eligible for a refund of deposit.
- Matting fees will be automatically charged if matting is not highlighted and discussed on drop off.
- If your dog has severe matting and it's a health concern, our fear free grooming team will shave any mats close to the skin despite grooming style notes for the safety of your dog. If your dog has matting please discuss with Paw and Relax on drop off for your appointment.
- If you arrive late to your appointment, our team cannot guarantee completion of services. Full price will be charged in these cases.
- We may take pictures of your dog and use them in our marketing materials. If you don't want a photo taken of your dog, please let our team know by email.
- If your dog is left with us (without being agreed) for over an hour after the scheduled or agreed collection time there will be a fee of $30 charged.
- Paws and Relax cannot be held responsible for any accidents or mishaps resulting from non-disclosure of your dogs medical condition or behavior.
- Paws and Relax are not liable for any medical or vet costs. However, the client/Owner(s) accepts and grants permission for staff to obtain emergency Veterinary treatment for your dog at the client/Owner(s) expense should it become necessary.
- Sometimes Paws and Relax may provide your dog with a bow or other accessories to complement their groom, by booking you are agreeing that you understand that the bow or accessories your dog may be wearing after their grooming appointment could be a choking hazard and may only be safe for your dog to wear whilst supervised.
- Paws and Relax will not be able to guarantee a booking will commence if a groomer is not available due to illness or compassionate leave. In these cases an alternative appointment will be offered. We will always aim to offer an alternative appointment as soon as possible, though we cannot guarantee the time frames. Thank you for your understanding.

Paws & Relax

Julie Nicolson

Jess Harper

Paws + Relax

Tania Meyers / Bathing Assist

Paws & Relax

Style Groom / Breed Specific Clip *NEW*

Basic Full Groom *NEW*

Double Coat De-Shedding (Long Coats)

Double Coat De-Shedding (Short Coat)

Mini Groom

Deluxe Hydrobaths

Express Hydrobaths

Add-Ons + Extras

SHAMPOO OPTIONS

COLOUR (Temporary, Semi Permanent & Permanent)

Paws & Relax

Paws & Relax - 5 Hercules Street, Hamilton

5 HERCULES ST, HAMILTON, HAMILTON, QLD, 4007

Monday
Tuesday
Wednesday
Thursday
Friday
9:00am - 5:00pm
9:00am - 5:00pm
9:00am - 5:00pm
9:00am - 5:00pm
9:00am - 5:00pm

Paws & Relax

Paws & Relax - 5 Hercules Street, Hamilton

5 HERCULES ST, HAMILTON, HAMILTON, QLD, 4007

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